Who needs mobile internet? – use your voice!

October 30th, 2007 by Bill McDaniel

The natural human communication method of choice is voice. It’s

efficient, quick, and intuitive – the problem is that computers have had a very tough time understanding natural human speech, until a few years ago

anyway. We’ve all noticed the newer voice response systems at call centers that speak to us instead of asking us to listen to dozens of

choices to select one.

The voice response interface (for mobile access, anyway) was phased out in favor of WAP – that interim text-browsing

technology that was supposed to hold us over until higher bandwidth networks became available. Now that we have the networks, we can have full web

access on our mobile devices – Now we see mobile phones with QWERTY keyboards.

Less than a decade ago, we were promised voice recognition from

our computers. Speech-to-text applications were being sold and even built in to major PC operating systems. I, like so many others, spent hours

training my speech recognition software only to abandon it for the lack of time savings and high error rates.

As fate has a sense of irony, now

that we have these high-speed data networks and mobile devices, speech recognition systems are working great these days. These systems allow the user

to access information anywhere, for free, and they quickly present data verbally or visually on your device. Try them out – they’re certain to find a

place on your speeddial.

Tell Me

800-555-TELL, http://tellme.com/Â ,

Text 83556 (TELLM), Download an app to your phone (beta)Â http://m.tellme.com/

An installation of the service

is available on AT&T (formerly Cingular Wireless) by dialing #121 – it is also free and uses no airtime on the AT&T network.

Tell Me allows a

user to naturally speak to access info from the following categories:

Business Search
Driving Directions
Ringtones
Restaurant Reviews

(San Francisco Area only)
Sports
Weather
News Center
Stock Quotes
Movies
Entertainment
Travel
The service is very well thought

out – search for a business listing and you can be connected via telephone, have the contact info text messaged to you over SMS, or have a link to a map

sent to your phone.

You can use the favorites feature to save shortcuts to the information you find most useful, such as weather for your city or

specific sports team or stock quote updates.

Google 411

1-800-GOOG-411,

href="http://www.google.com/goog411/index.html">http://www.google.com/goog411/index.html

Free voice response 411 service. The speech

recognition is great and natural, and the service is very quick. Google 411 can even send you a text message with more details and a map. Simply say

“Text message” or “Map it.”

Check out this video introduction of the Google 411 service: http://www.youtube.com/watch?v=cN0q8SvlQAk

Category: Mobile Software Design | Comments Off

Comments are closed.